In 2013, a study of customer reviews for major retailers and industry, analyzed over a billion online posts. Seventy percent of these posts were found to be neutral or positive; nearly 30% contained the word “love.†It is passé to say that the Internet has disrupted business. What is less well understood is how Love is disrupting the way we need to do business on the internet to survive and thrive. Bill Paolillo is the President and Owner of The Alternative Board, Suffolk County, New York. Over the years, Bill has been involved in all aspects of running a business, from the tough early days of a startup right through to the sale of a successful business; helping companies go from losses to profit and dramatically grow sales and market share along the way. Bill believes the coolest thing you can do is share something with someone, have it make a positive impact on their business and that person’s life, and they pass it on. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx
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