Transformation of entertainment in the business industry. Joe has had an extensive career in both the entertainment and business world. Spending more than 17 years in producing, promotions and developing Television Shows, Theater, and Nightclub Entertainment. He is an entertainer and author with several publications and guest keynote speaking engagements. In his business life he has orchestrated the turnaround of the Customer Service Experience for several large brands such as Pearle Vision, GTE, Verizon, AOL, E-Telecare, and now Globe Telecom. His blend of Entertainment and Business backgrounds has allowed companies to break the barrier of traditional corporate-think to implement change that is world-class. As the creator of Gen3 and Iconic stores for Globe Telecom, he has been instrumental in bringing Globe back to the number one brand in the Philippines and now one of the most watched Telcos in the world. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
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